Shipping & Delivery Policy
Last Updated: October 23, 2026
1. Shipping Destinations
At Linelio, we ship to destinations available during checkout. Shipping availability may vary depending on your location.
Orders delivered within the European Union are dispatched from our EU-based warehouses.
2. Order Processing & Delivery Times
Our estimated total delivery time is 5–14 business days from the date your order is confirmed. This includes both order processing and shipping.
Delivery times may vary depending on your location, carrier operations, public holidays, or unforeseen circumstances.
3. Shipping Costs & Customs
All applicable shipping fees will be clearly displayed at checkout before you complete your purchase.
European Union Orders: Orders delivered within the EU are shipped from our EU-based warehouses and do not require import customs clearance when transported within the EU customs territory.
United Kingdom Orders: Any applicable shipping fees, import charges, or taxes will be disclosed or explained during checkout, where required.
4. Order Confirmation & Tracking
Once your order has been placed and accepted, you will receive an order confirmation by email.
After your order has been shipped, we will provide you with a tracking number so you can monitor your package through the shipping carrier's website.
5. Delayed or Missing Deliveries
If your order has not arrived within the estimated delivery timeframe, please contact us at info@linelio.com with your order number.
We will investigate the issue and assist you in resolving it.
For UK consumers, unless otherwise agreed, goods must generally be delivered without undue delay and within 30 days of the contract being made.
Your statutory rights regarding delayed or failed deliveries remain unaffected.
6. Damaged, Incorrect or Missing Items
If your order arrives damaged, contains incorrect items, or is missing products, please contact us as soon as possible at info@linelio.com.
Providing photographs of the products and packaging may help us resolve the issue more quickly but is not a condition of your statutory rights.
7. Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order.
If you notice an error, contact us as soon as possible. We will do our best to assist you, but address changes may not be possible once an order has been shipped.
8. Contact Us
If you have any questions about shipping, delivery times, or tracking your order, please contact our customer support team.
Linelio Customer Support
Email: info@linelio.com
