Privacy Policy

Last updated: 23 October 2026

1. Who We Are

MORQELES LTD operates Linelio and is the controller of personal data collected for the store.

Website: linelio.com
Legal entity: MORQELES LTD
Company registration number: 17489046
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@linelio.com
Telephone: +44 7488 818114

2. Personal Information We Collect

Depending on how you use our website, we may process the following personal information:

  • Contact details, including your name, email address and telephone number.
  • Delivery and billing addresses.
  • Order history and transaction records.
  • Messages and enquiries you send to us.
  • Account information, if account registration is available.
  • Technical information, including IP addresses, browser details and cookie preferences.

Payment information is processed according to the payment method used. We do not assume that full payment card details are stored by our website.

3. Why We Use Your Data

We process personal information for the following purposes:

  • Processing and managing orders.
  • Arranging delivery, cancellations and returns.
  • Responding to customer enquiries.
  • Maintaining website functionality and security.
  • Meeting applicable legal, tax and accounting obligations.
  • Sending marketing communications where legally permitted.

Our lawful bases may include performance of a contract, compliance with legal obligations, legitimate interests such as fraud prevention and customer support, and consent where required.

4. Sharing Your Data

We may share necessary personal information with:

  • Shipping and delivery partners.
  • Website hosting and ecommerce service providers.
  • Payment and banking service providers.
  • IT support and security providers.
  • Professional advisers and public authorities where legally required.

5. International Data Transfers

If a service provider processes personal data outside the United Kingdom, we will use a lawful transfer mechanism and appropriate safeguards where required.

6. How Long We Keep Information

We retain personal data only as long as reasonably necessary for its stated purpose, including applicable legal, accounting and tax requirements, dispute resolution and fraud prevention.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request erasure or restriction of processing.
  • Object to certain types of processing.
  • Request data portability where applicable.
  • Withdraw consent where processing is based on consent.

To exercise your rights, contact info@linelio.com.

You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Marketing

We send promotional communications only where legally permitted. You can unsubscribe using the instructions in a marketing message or by contacting us.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy. Where consent is required for non-essential technology, we will request it before use.

10. Security

We use reasonable technical and organisational measures designed to protect personal data. No online system can guarantee absolute security.

11. Changes to This Policy

We may update this policy to reflect changes in our services or legal requirements. The current version will be published on this page.

12. Contact Us

For privacy-related questions, please contact info@linelio.com.